Last Updated: May 18, 2023
Collection of Information.
Claim Eligibility Information: When using the Services and determining whether to make an offer to represent you, we may require you to provide certain personally identifiable information, such as your name, company/organization name, address, phone number, email address, Steam account name or ID number, and/or social media username (these are referred to below as your “Claim Eligibility Information”). Your Claim Eligibility Information together with any other information we gather through the Services that may be used to identify, contact, or locate you individually, are collectively referred to herein as your “Personal Information.”
Data, Diagnostic & Login Information: You may be able to create, upload, publish, transmit, distribute, display, store or share information, data, text, graphics, video, messages or other materials using our Services (this is collectively referred to below as “Data”). Some of this Data may be stored and maintained on our servers and the servers of our software provider Leverage Law. If you run into technical errors in the course of using the Services, we may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version, hardware, browser version, and your email address, if provided. Additionally, certain login information may be maintained in a cookie stored locally on your personal computing device (i.e. not on a server) in order to streamline the login process (“Login Information”).
Usage and Analytics Information: We may also collect information through the use of commonly-used information-gathering tools, such as cookies, log files, and Web beacons. Collectively, this information is referred to as “Usage and Analytics Information.”
Log Files: As is true of most websites, we gather certain information automatically to analyze trends in the aggregate and administer the Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), your browser type, the pages and files you viewed, your operating system, your actions in connection with our Services, device identifiers, and date/time stamps associated with your usage.
Web Beacons: We use web beacons alone or in conjunction with cookies to compile information about your usage of the Services and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website or Service tied to the web beacon, and a description of a website or Service tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites. We also use web beacons to operate and improve the Services and our email communications.
Use of Information. We use the information we collect in the following ways:
Claim Eligibility Information: We use this information to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or request feedback, for identification and authentication purposes, to confirm that you are a bono fide potential claimant seeking legal services, for service improvement, and to address issues like malicious use of the Services. If you become a client of Bucher Law PLLC, we will also use this information to pursue your case and any legal claims we assert on your behalf.
Data, Diagnostic Information and Login Information: We use this information for the purpose of administering and improving our Services to you. We may also use this information in a de-identified, anonymous way in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness.
Usage and Analytics Information: We use this information to analyze overall trends, to help us improve the Services, to track and aggregate non-personal information, to confirm you are a bono fide potential claimant seeking legal services, and to provide the Services. For example, we use IP addresses to monitor the regions from which customers and visitors navigate the Websites, and to detect potential fraudulent claims being submitted via our website.
Non-US Users. These Services are hosted in the United States and are intended primarily for visitors located within the United States or seeking legal counsel in the United States. If you choose to use the Services from other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you may be transferring your Personal Information outside of those regions to the United States for storage and processing. By providing your Personal Information through the Services, you consent to such transfer, storage, and processing.
Security. The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your password, and safeguard your user name, password and personal credentials when you are using the Services, so that other people will not have access to your Personal Information. Furthermore, you are responsible for maintaining the security of any personal computing device on which you utilize the Services.
Leverage Law. We use a software provider called Leverage Law to manage your data and client files. Your data is managed securely on this platform and Leverage Law uses the data in full compliance with the applicable legal and ethical rules concerning the management of client data in an attorney-client relationship.
Facebook Pixel. We use the “advertising pixel” from Facebook Inc. (“Facebook”) on our website. This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Access and Accuracy. You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
Notice to California Residents.
Pursuant to the CCPA, we do not sell your personal information. To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the personal information we collect:
The right to know what personal information we have collected and how we have used and disclosed that personal information;
The right to opt out of the sale of your personal information;
The right to request deletion of your personal information; and
The right to be free from discrimination relating to the exercise of the foregoing privacy rights.
California residents can exercise the above privacy rights by emailing us at email@example.com with the subject line “CCPA Request.” When submitting your request, please include the following information: (i) your name, (ii) email you provided with your Claim Eligibility Information, and (iii) what action you are requesting (i.e. right to know or deletion). Note that because legal ethics rules require that attorneys maintain a list of their former clients, if you are or have been a client of Bucher Law PLLC, some basic information such as your name cannot lawfully be permanently removed from Bucher Law PLLC’s database, but we will delete any and all additional data we are not required to maintain pursuant to attorney ethics rules.
Verification: In order to protect your personal information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete personal information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional personal information for verification. If we cannot verify your identity, we will not provide or delete your personal information.
Authorized Agents: You may submit a request to know or a request to delete your personal information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. We do not share your personally identifiable information with third parties for the third parties’ direct marketing purposes.
Consent to Receive Text Messages and Calls.
You authorize us to communicate with you using all means and technologies in common use, including email and text messaging. If you do not want us to contact you, just email us. We will put you on a "do not contact" list. You provide us and our designees and agents your express permission and authorization to send text messages and automated calls to the number or numbers you provide to us or our agents during the intake process and thereafter. You represent that you are the subscriber of those numbers and have the authority to give such consent. By executing this agreement, you authorize us to deliver or cause to be delivered to you telemarketing calls using an automatic telephone dialing system or an artificial or prerecorded voice. You are not required to provide us this authorization for us to represent you. If you do not wish to receive text messages or automated calls, please let us know by sending an email to firstname.lastname@example.org with the subject SMS CONSENT followed by your name. Bucher Law PLLC will be sending no more than four text messages a week, regarding your claim, potential claim, or legal documents that need to be filled out for their case/claim. Reply HELP for help, Reply STOP to stop, Message and data rates may apply, and carriers are not liable for delayed or undelivered messages.
Contact Us. You can help by keeping us informed of any changes such as a change of email address or telephone number. If you would like to access your information, if you have any questions, comments or suggestions, if you find any errors in our information about you, or if you have a complaint concerning our compliance with applicable privacy laws, please contact us at email@example.com or by mail at:
Bucher Law PLLC
350 Northern Blvd
STE 324 -1519
Albany, NY 12204-1000